Frequently Asked Questions
Yes, all supplies include free shipping. Shipping times may vary by product depending on weight and shipping availability.
If you have questions about shipping, or need supplies on a certain timeline – please Email Us to inquire about all available options.
What forms of payment do you accept?
Miyo Lash accepts payments by PayPal and Shopify Payments, which now offers credit card payments. We don’t collect or retain your credit card information. For more information please follow these links.
https://www.paypal.com/ca/home
https://www.shopify.com/payments
Miyo Lash guarantees your satisfaction with our products. If your lash supplies are defective, please notify our team within 7 days of receipt of your order, and we’ll arrange replacements, exchange or a refund.
Miyo Lash may request the products to be returned or to have photos sent, so as to ensure we can identify any issues you have had. If we request that any products be returned, we will provide you with a shipping label.
Who are your products intended for?
Our products are intended for Professional use only.
Eyelash technicians need to be properly accredited before using Miyo Lash products.
Yes, all of our lashes are made of a material called PBT fiber.
They are not made of real mink fur.
Where are supplies shipped from?
Miyo Lash ships directly from trusted manufacturers. This allows us to maintain the best pricing on supplies
Are there customs for international customers?
Miyo Lash products are shipping from International Supplies. Orders may be subject
to customs and are the responsibility of the customer.
Miyo Lash offers wholesale pricing for lash artists or studios looking to purchase larger quantities of supplies.
Our wholesale program gives significant discounts on products, and we require payment prior to manufacturing.
For more information please Contact Us
Miyo Lash offers a Brand Ambassador Program, which allows for lash artists to promote their own code for our Online Shop. Ambassadors receive a 5% commission on all sales processed using their code, and customers will also receive a 5% discount. For more information about our Ambassador Program, please Contact Us.
Registration for the Ambassador Program is open, follow This Link
For current Ambassadors, please Log In Here
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