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Frequently Asked Questions

 

We offer free shipping on orders over $100 with Canada Post Expedited Post. This is based on the subtotal of the order. The free shipping option will show up at checkout. 

*The minimum is based on subtotal after discount codes are applied.

Miyo Lash accepts payments by PayPal, which now offers credit card payments. We don’t collect or retain your credit card information. For more information and PayPal.

https://www.paypal.com/ca/home

Miyo Lash guarantees your satisfaction with our products. If your lash supplies are defective, please notify our team within 7 days of receipt of your order, and we’ll arrange replacements, exchange or a refund.

Miyo Lash may request the products to be returned or to have photos sent, so as to ensure we can identify any issues you have had. If we request that any products be returned, we will provide you with a shipping label.

Our products are intended for Professional use only.

Eyelash technicians need to be properly accredited before using Miyo Lash products.

Yes, all of our lashes are made of a material called PBT fiber.

They are not made of real mink fur.

Yes we do, however you need to be a registered customer for us to apply

exemption to your account. Contact us for more help.

Miyo Lash products are shipping from Canada. International orders may be subject

to customs and are the responsibility of the customer.

Miyo Lash offers wholesale pricing for lash artists or studios looking to purchase larger quantities of supplies.

Our wholesale program gives significant discounts on products, and we require payment prior to manufacturing.

For more information please Contact Us